If it doesn't work, you don't pay.
Do the programme. If your health anxiety hasn't improved, have a feedback call with us and we'll send you the money.
Do the programme
Complete all the lessons, use the panic button when the urge to Google hits, and complete your first 30-day pledge. The guarantee is tied to doing the work — Condri is built to be worked through, not sampled.
Not better? Book a feedback call
Before we send it back, we ask for one thing: a short call with us. Not to talk you out of it. Something didn't work, and we want to understand what, so the programme gets better for the next person in your position.
We send you the money
After the call, we'll send you a payment based on what you've paid for your Condri subscription. If Condri didn't help you, we don't want your money.
The terms, plainly
- The guarantee applies to subscriptions bought through the quiz on condri.app. Purchases made through the Apple App Store or Google Play are subject to those platforms' own policies.
- Eligibility requires completing the full programme: all lessons, panic button use, and your first 30-day pledge, as recorded in your Condri account.
- A feedback call with a member of the Condri team is part of the guarantee. The payment is made after the call.
- The payment is calculated from the subscription fees you have actually paid to Condri at the time of your request, and will not exceed that amount.
- The guarantee can be used once per person.
- The guarantee is a goodwill programme offered by Condri, separate from — and in addition to — your statutory rights and our cancellation and refund terms. It does not limit or replace any right you have under consumer law.
How to start
Email hello@condri.app with your User ID (found in Settings inside the Condri app) and we'll set up your feedback call.
Looking to cancel, or for billing and statutory refund information (including App Store and Google Play purchases)? See our refund policy or our Terms of Service.